The POTS sunset is underway across the U.S.

Your Old Phone Lines
Are Being Shut Down.

Major U.S. carriers are retiring traditional copper POTS lines. If your business, building, or life-safety equipment depends on them — you need a plan. This is your plain-language guide to what's happening and what to do about it.

Facility manager reviewing aging phone infrastructure
What's happening

The copper network is being retired — and it's affecting millions of businesses.

Traditional POTS lines have powered business phones, fire alarms, elevator systems, and fax machines for over a century. Now, after receiving FCC approval to decommission copper infrastructure, major carriers have already started switching them off — region by region, building by building.

Learn what's happening →

Deadlines vary by region

Some areas are already cut off. Others have months — or a few years — before their lines go dark. Check your timeline now.

Life-safety equipment is at risk

Fire alarm panels, elevator phones, and emergency stations tied to POTS lines must be replaced to stay code-compliant.

Carriers are hiking POTS rates

Before full retirement, many carriers are raising prices on legacy lines sharply — making replacement the smarter financial choice too.

Copper phone infrastructure being replaced by modern cellular technology

Who does this affect?

The POTS sunset touches nearly every business or building that still relies on traditional copper phone lines. Find your situation below.

How ThePOTSGuide helps

We're here to cut through the confusion — not sell you something. Start with the facts, understand your options, then get matched with the right solution for your specific situation.

Step 1

Understand what's happening

Get the plain facts on the POTS sunset — what it is, why it's happening, and what the timeline looks like for your area.

Read the explainer →
Step 2

Find the right replacement

Not every replacement is the same. Learn the difference between cellular, VoIP, and hybrid options — and which one fits your equipment.

Explore your options →
Step 3

Get matched with a specialist

When you're ready, a free assessment connects you with the right provider for your specific setup — no cost, no pressure.

Request an assessment →
Free Tool

Diagnose Your POTS Replacement Needs

Answer a few quick questions about your equipment and situation. We'll tell you which replacement path fits — and how urgent your timeline really is. Takes about 2 minutes.

Take the Quiz →
Quick Diagnostic ~2 minutes

Not sure where to start?

Tell us about your setup and we'll match you with the right replacement path — free, no obligation.